| Please read the following details before purchase |
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Step 1, the selection of goods
You can go shopping on the station each product description page, first select the product you want to buy merchandise and then click on the style and quantity to the cart, after you've finished shopping to check out, click on the right Web site checkout floating window box in the checkout.
Step 2, to sign an account or Sign Up
Once you buy all the goods and finished Add to Cart Please Login if you are not already a member, please click on your first purchase.
Step 3, consignee address, payment method and confirm the arrival date
Confirm the purchase of goods and the number and select the payment method again, but correct, click "I want to check out" checkout operation, fill in contact information, address, phone number, click send to complete this order.
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| payment instructions |
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After completing the checkout, refer to the remitGiven the account password to complete the transfer, and the transfer is completeAfter the call to tell us turnAccount after accountFive yards to facilitate reconciliation.
(1) Bank Code: 053 (Taichung Branch Bank CKS)
(2)Account Number: 020-22-1098511
(3) Account Name: HSBC's international career Ltd.
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If choose cash on delivery, Please send your dues to the delivery personnel to service charges as follows:
(1) NT within $ 500, subject to 30 yuan admission fee.
(2) NT $ 501-5,000 free of charge.
(3) NT $ 5,001 dollars or more, they will not accept cash on delivery.
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| Freight |
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1. Taiwan island region
■ purchase of the official website of goods over the amount of NT $ 500 or more can enjoy free shipping service, (less than the threshold for free shipping charge 80 yuan shipping).
2. Taiwan Outer Islands (including Penghu, Kinmen and Matsu, Green Island, Orchid Island, etc.)
■ Outer Islands, in accordance with the Taiwan shipping Delivery announcement through price billing.
3. Foreign Region
■ shipping quoted separately in accordance with the arrival of the country, and subject to receipt of national local import laws and regulations shall prevail.
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■Delivery through Taiwan
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■ To specify arrival time or other requirements (specified in the morning, afternoon, evening) Be sure to raise clear.
■ trial or purchase of goods, please contact customer service, after receipt Do not color to color, did not imagine the easy to use, with different grounds imagined returned! Have any questions please ask in advance customer service, we will try to explain, thanks!
■ If the US medical facilities to fight the heat (Example: pulsed light, Fraxel, laser ...) please Shi play one week before use.
■ If using the product if sustained skin discomfort, please stop using it immediately, and to professional medical advice.
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| Goods delivery service |
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Delivery will be collected through Taiwan sent, will be notified by telephone Please note before serving!
1. Delivery Mon-Fri:
■ Delivery: Delivery in two days after order confirmation sent (16:00 pm the day before the order can be sent)..
■ bank transfer: within two days after receipt of payment shipments sent.
2. Saturdays, Sundays and national holidays:
■ Holiday orders after Monday confirm delivery sent.
■ During the Chinese New Year holiday or special transport, must be ordered and paid for three days before payment.
■ continuous major holiday or vacation logistics companies and distribution capacity, I am afraid can not be specified arrival time, inconvenience please forgive me.
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| Return Standard |
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■ the Company purchased a one-time beauty care and cosmetics products consumption, in addition to the product itself has quality problems, but once opened or not return.
■ trial or purchase of goods, please contact customer service, after receipt Do not color to color, did not imagine the easy to use, with different grounds imagined returned! Have any questions please ask in advance customer service, we will try to explain, thanks!
■If the US medical facilities to fight the heat (Example: pulsed light, Fraxel, laser ...) please Shi play one week before use.
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| Customer Service Hotline |
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If you have any questions, please call during business hours, we will have someone to help you..
Non-working hours with a way to ask Customer Service, we will reply to you as soon as possible.
Hours: Monday to Friday AM9: 00 ~ PM6: 00 (Saturday and Sunday, closed on national holidays)
Customer Service Hotline: (04) 2452-7889
Customer Service Fax: (04) 2452-9428
Customer Service:info.service@f-era.com
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